**This service is designed for Clients outside of Houston,TX. If you are local, please CLICK HERE to schedule appointment.**
We offer Mail-In Radio Repair services!!!
We repair Radio/Stereos for the following “Make of Vehicles”: Acura, Chrysler, Dodge, Jeep, Ram, Toyota, Honda, Lexus, GM, Ford, Saturn, BMW, Audi, Mitsubishi, Bose, and others (Please contact us if you don’t see your car make to ensure we can assist you)
Our Repair Technician has over 25 years of experience.
Our Technician is certified in Car Stereo Technology
How it Works
- Contact us with your name, reason for repair (be as detailed as possible), radio make/part number (located on radio)- (There is a Radio Repair Button located below in a blue box.)
- We will then email you back with confirmation of your request and we will then supply you with an invoice to begin process. Once you complete payment then we will submit a claim number.
- Package your Radio/Stereo and ship it to our service center (Address below)- (Yes you pay for the radio to ship to our store front and we pay to ship your unit back to your destined address.)
- We will repair and ship it back within 7-10 business days (return shipping is included in your purchase)
Terms of Sale
**When you make your initial payment, please send us a description of issue you are having with your Radio. Please include Name and Radio Part Number, so we can match your Repair Order to your claim number. **
The initial payment covers the labor. Should we need additional parts, we will communicate with you prior to completing the repair. We will then submit an additional invoice from our office and once you submit your full payment for the parts then we will continue with repairs and have your unit sent back to you immediately.
Our services are warrantied against internal defects for a period of 90 Days. This does not include external defects caused by the customer such as screen cracked/scratched, cosmetic wear, radio buttons stuck or etc.
Please make sure you include the vehicle VIN Number (last 8 of the VIN, not the whole number…if we need the whole number then we will contact you) the radio is uninstalled from and eBay user name. We ship back to the address registered to your Ebay account.
Please make sure prior to shipping to our repair office, that your unit is properly packaged to prevent any damage during shipment!
If you have any questions, please contact us before purchase. Our support team and technicians are ready to answer any questions you might have about our services or your Radio/Stereo Unit.
Please ship your Unit, via USPS/Fedex/UPS, to:
OEM Radio Service, LLC.
2233 South Houston Ave.
Humble, TX. 77396